Privacy
Policy

1. Information We Collect

Quality Sportswears ("we," "us," or "our") collects information you provide directly when you contact us, request a quote, or place a bulk order. This includes:

• Contact details: First name, last name, email address, and phone number.
• Business details: Team or organisation name, sport type, and estimated order quantity.
• Order information: Jersey specifications, customisation requests, sizing, delivery address, and payment details.
• Communications: Messages you send us via the contact form, email, WhatsApp, or phone.

We also collect limited technical data automatically when you visit our website, including your IP address, browser type, pages visited, and referring URL. This data is collected via cookies and analytics tools.

2. How We Use Your Information

We use the information collected for the following purposes:

• Processing and fulfilling your jersey orders and quote requests.
• Communicating order status, shipping updates, and delivery confirmations.
• Responding to customer service inquiries and support requests.
• Sending promotional updates about new collections or offers — only if you have opted in.
• Improving our website, products, and services based on usage patterns.
• Complying with legal obligations under applicable US federal and Minnesota state law.

3. Sharing of Information

We share your information only when necessary to deliver our services:

• Shipping partners: Name and delivery address shared with carriers (FedEx, UPS, DHL, or USPS) to fulfil shipments.
• Payment processors: Payment details are handled by our PCI-compliant payment processor and are never stored on our servers.
• Email service providers: We use third-party platforms (e.g., EmailJS) solely to route contact form messages to our team.
• Legal compliance: We may disclose information if required by law, court order, or government authority.

All third-party service providers are contractually obligated to protect your data and use it only for the specified purpose.

4. Cookies & Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience. The types of cookies we use include:

You can disable cookies through your browser settings. Note that disabling essential cookies may affect the functionality of the cart and contact form.

5. Data Security

We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption for all data transmitted through our website, restricted access to personal data on a need-to-know basis, and regular security assessments of our systems.

While we take every precaution to safeguard your data, no method of transmission over the internet is 100% secure. We encourage you to contact us immediately at info@qualitysportswears.com if you suspect any unauthorised access to your account or information.

6. Your Rights

Depending on your state of residence, you may have the following rights regarding your personal information:

• Right to access: Request a copy of the personal data we hold about you.
• Right to correction: Request that we correct inaccurate or incomplete information.
• Right to deletion: Request deletion of your personal data, subject to legal obligations.
• Right to opt out: Opt out of marketing communications at any time by emailing info@qualitysportswears.com.
• California residents (CCPA): You have the right to know what personal information is collected, the right to delete it, and the right to non-discrimination for exercising your rights.

To exercise any of these rights, contact us at info@qualitysportswears.com or call +1 (612) 389-8489. We will respond within 30 days.

7. Children's Privacy

Our website and services are intended for business customers and are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will delete it.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. When we make material changes, we will update the effective date at the top of this page. We encourage you to review this policy regularly. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.

9. Contact Us

For any privacy-related questions, concerns, or requests, please reach out to us: